Installing AOL 5 in Windows 95 Causes Problems for Non-AOL DUN Connections (244252)
The information in this article applies to:
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95 SP 1
- Microsoft Internet Explorer 4.01 for Windows 95 SP 2
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
This article was previously published under Q244252 SYMPTOMS
After you install America Online (AOL) 5 on a computer running Windows 95 without Dial-Up Networking (DUN) 1.3, you may not be able to browse the Web with non-AOL DUN connections. For example, Internet Explorer may be unable to browse the Web using any Internet service provider (ISP) other than AOL.
After you connect to a non-AOL ISP and type a Web address, you may receive one of the following messages:
The page cannot be displayed
A connection to the server could not be established
RESOLUTION
To resolve this issue, install DUN 1.3. You can download DUN 1.3 from the following Microsoft Web site:
WORKAROUND
Removing the AOL Dial-Up adapters in Device Manager allows you to connect to the Internet using other DUN connections. However, this removes the ability to connect to AOL. To remove the AOL Dial-Up adapters:
- Right-click My Computer, and then click Properties.
- Click the Device Manager tab.
- Double-click the Network Adapters branch to expand it.
- Click an AOL adapter, and then click Remove.
- Repeat step 4 for any additional AOL adapters.
- Click OK.
To reinstall the AOL Dial-Up adapters, reinstall AOL.
| Modification Type: | Major | Last Reviewed: | 12/8/2003 |
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| Keywords: | kb3rdparty kbDialUp kbprb KB244252 |
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