File Menu and Tools Menu Missing in Internet Explorer (244158)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
This article was previously published under Q244158

SYMPTOMS

When you start Internet Explorer 5, the File menu and the Tools menu may be missing.

CAUSE

This issue can occur if you set certain system policies. If you set the policy that restricts access to the Run command on the Start menu, the Tools option may disappear in Internet Explorer. If you set the policy that disable the File menu in Windows Explorer, the File menu in Internet Explorer also disappears.

RESOLUTION

If these options are missing in Internet Explorer, request that the appropriate policy be removed.
Modification Type:MajorLast Reviewed:10/1/2002
Keywords:kbprb kbui KB244158
©2002 Microsoft Corporation. All rights reserved.