Error Message: Unable to Load the Dynamic Link Library: Msnp32.dll (243431)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95
This article was previously published under Q243431

SYMPTOMS

When you start Windows, you may receive the following error message:
Unable to load the dynamic link library:

msnp32.dll

The system cannot find the file specified.

Some or all of the following feature is not available:

Microsoft Network
If you click OK to load Windows, the Network Neighborhood icon may be missing from the desktop and you may not be able to gain access to the network or any network resources.

CAUSE

This behavior can occur if the Msnp32.dll file is missing, corrupted, or not registered.

RESOLUTION

To resolve this behavior, extract a new copy of the Msnp32.dll file from the Windows installation media. For additional information about how to extract a file, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

If the behavior continues after extracting the file, remove and reinstall the Client for Microsoft Networks using the Network tool in Control Panel.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kberrmsg kbfile kbprb KB243431
©2004 Microsoft Corporation. All rights reserved.