Mac IntelliMouse Err Msg: Cannot Open the Online User's Guide for Mouse Products (243370)



The information in this article applies to:

  • Microsoft IntelliMouse Explorer
  • Microsoft IntelliPoint software for Macintosh 1.0

This article was previously published under Q243370

SYMPTOMS

When you attempt to open the Online User's Guide, you may receive the following error message:
Cannot open the Online User's Guide for Mouse Products.

Please reinstall the IntelliPoint Software.

CAUSE

This behavior can occur if Microsoft Internet Explorer is not installed on the computer.

RESOLUTION

To resolve this issue, download and install Microsoft Internet Explorer for Macintosh from the following Microsoft Web site:

Modification Type:MajorLast Reviewed:7/26/2006
Keywords:kberrmsg kbHardware kbprb KB243370