CD Player Volume Control Does Not Change the Volume (243257)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q243257

SYMPTOMS

When you change the volume for an audio CD using the volume control in the CD Player tool that is included with Windows 2000, the volume may not change.

CAUSE

This behavior can occur if you did not choose the preferred mixer device properly in CD Player. The original settings may be blank, causing the volume control to be changing the wrong setting.

RESOLUTION

In the CD Player tool, click Options, click Preferences, click the Player Options tab, click Advanced Audio, and then set the correct audio mixer and volume control.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbenv kbprb KB243257
©2003 Microsoft Corporation. All rights reserved.