Tcmapp.exe Does Not Properly Handle Line Device Removed By TAPI Service Provider (243167)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
This article was previously published under Q243167 SYMPTOMS
Tcmapp.exe does not properly handle situations in which a TAPI service provider (TSP) removes line devices. For example, a phone is removed, the old line device is removed, and a new one is added. In this case, Tcmapp.exe stops enumerating devices, so all devices after added after this device are ignored.
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
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09/29/1999 07:53p 24,848 Tcmapp.exe i386
09/29/1999 07:53p 39,184 Tcmapp.exe Alpha
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB243167 |
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