Cannot Use Two ATI RAGE 128 Video Adapters with Multiple Monitors (242883)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q242883

SYMPTOMS

When you start a Windows 2000-based computer that contains multiple ATI Rage 128 video adapters, only one of the adapters may be used. The other adapter may be listed as disabled in Device Manager, with a status of either Code 10 or Code 31.

CAUSE

This behavior can occur if you install two ATI Rage 128 video adapters (such as the All-in-Wonder 128) at the same time, and allow Windows to detect them simultaneously.

RESOLUTION

To work around this behavior:
  1. Install the video adapters one at a time. Start the computer with only one of the adapters installed, and then configure that adapter.
  2. After the primary adapter is configured, turn off the computer, and then install the secondary adapter.
  3. Start Windows. Windows detects the second adapter.
  4. Right-click the desktop, and then click Properties.
  5. On the Settings tab, click the secondary monitor, and then click to select the Extend my Windows desktop onto this monitor check box.
  6. Click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbdisplay kbHardware kbprb KB242883
©2003 Microsoft Corporation. All rights reserved.