OFF2000: Error Message: "ProductCode Found in the CMW File Does Not Match..." (242346)
The information in this article applies to:
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Developer
This article was previously published under Q242346 SYMPTOMS
If you click Next in the Open the CMW File dialog box of the Custom Maintenance Wizard (CMW), the following error message may appear:
The ProductCode found in the CMW file does not match the opened MSI file. Please try again.
CAUSE
This error message may appear if both of the following are true:
- You specified an existing .cmw file in the Open the CMW File dialog box of the Custom Maintenance Wizard.
-and-
- You specified an .msi file for an Office 2000 product that is different from the .msi file you specified when you originally created the .cmw file.
RESOLUTION
To resolve this problem, do the following:
- Click Back in the Open the CMW File dialog box.
- In the Open the MSI File dialog box, click Browse. Then locate and select the .msi file for the Office 2000 product you used when you created the existing .cmw file.NOTE: If you used the Custom Maintenance Wizard on the same computer on which you created your existing .cmw file, click the list for Name and path of MSI file to open. The list will contain all the .msi files that were selected previously in the Custom Maintenance Wizard.
- Click Next.
- Click Open an existing CMW file in the Open the CMW File dialog box.
- Click Browse. Then locate and select the .cmw file you want to use.NOTE: If you click the Name and path of CMW file to open list, all .cmw files you created in the Custom Maintenance Wizard on your computer will be displayed.
- Click Next.
Modification Type: | Minor | Last Reviewed: | 12/13/2005 |
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Keywords: | kbprb KB242346 |
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