Windows Update Web Site May Not Download Components in English After Upgrading to Internet Explorer 5 (241876)



The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 95
  • the operating system: Microsoft Windows 98 Second Edition

This article was previously published under Q241876
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

After you upgrade to Internet Explorer 5, the Windows Update Web site may not download add-on components in English.

CAUSE

This behavior can occur because of either of the following reasons:
  • The locale is reset during the installation of Internet Explorer.
  • An additional language (other than English) is installed as the default language.

RESOLUTION

To resolve this issue, use the appropriate method.

Method 1: Change the Default Language Setting

  1. Click Start, point to Settings, click Control Panel, and then double-click Keyboard.
  2. On the Language tab, click English, and then click Set as Default.
  3. Click Apply, and then click OK.

Method 2: Modify the Registry to Set Downloads Back to English

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate the following registry key:

    HKEY_USERS\.Default\Control Panel\International

  3. Right-click Locale, and then click Modify.
  4. In the Value data box, type 00000409, and then click OK.
  5. Quit Registry Editor.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbenv kbprb KB241876