How to Enable, Disable, and Add Services You Want to Monitor in the SBS Console and Server Status Tool (241872)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q241872
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

This article describes how to enable, disable, and add services you want to monitor in the Small Business Server (SBS) console and Server Status tool.

MORE INFORMATION

By default, the SBS console is configured to monitor several services to ensure that they are running. If the services do not start, an error message with the service name is displayed in the SBS console home page.

For example, if the Dynamic Host Configuration Protocol (DHCP) server does not start or shuts down, an error message is displayed on the SBS console home page for DHCPServer. From the home page, you should be able to click the DHCPServer link to attempt to restart the DHCP server service.

The list of services that are reported on the SBS console home page (and the Server Status tool) are located in the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Small Business\VAPReporting\Services

The services with a data value of 1 are the only services that are currently enabled to be displayed in the event of an error.

To enable or disable a service from being reported, double-click the service name and change the data value to 1 (enabled) or 0 (disabled).

NOTE: If the service is not set to start automatically, it is not monitored.

To Add a New Service You Want to Monitor

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and click the following registry key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Small Business\VAPReporting\Services

  3. On the Edit menu, click New.
  4. Click DWORD Value.
  5. Type the name of the service to be monitored (for example, SQLServerAgent), and then press ENTER.
  6. Double-click the service name you just added. In the Value Data box, type 1, and then click OK.
  7. On the Registry menu, click Exit.
  8. Click Start, point to Settings, click Control Panel, and then double-click Services.
  9. Verify that the service name that you added is set to start automatically.
To verify that you added the service information correctly, perform the following test:
  1. Start the SBS console and go to the console home page.
  2. Stop the service you want to monitor using the Services tool in Control Panel.
  3. The SBS console home page should now display an error icon next to the name of the service.
  4. To restart the service, click the icon for the service's error message.
  5. The icon disappears from the console home page and the service you chose to monitor is displayed as started in the Services tool in Control Panel.
Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kbenv kbinfo KB241872
©2002 Microsoft Corporation. All rights reserved.