OL2000: Reconfigure Mail Support to Internet Only Does Not Work (241576)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q241576

SYMPTOMS

If you install Outlook for use as a Personal Information Manager (PIM) by using the No E-mail setup option, and later use the Reconfigure Mail Support button to switch to Internet Only, the About Microsoft Outlook box still displays "No E-mail."

CAUSE

You did not add and configure an e-mail account.

RESOLUTION

Add an e-mail account by clicking Accounts on the Tools menu, and then pointing to New and clicking Mail. Add the necessary information for the account.

MORE INFORMATION

Switching from the No E-mail option to Internet Only in the E-mail Service Options dialog box has no effect on what appears in the About Microsoft Outlook box. To switch from No E-mail to Internet Mail Only, you must add and configure an e-mail account. To get to the E-mail Service Options dialog box, click Options, on the Tools menu, and on the Mail Delivery tab, click Reconfigure Mail Support. E-mail Service Options allows you to switch among the following installation options:
  • Internet Only
  • Corporate or Workgroup
  • No E-mail

REFERENCES

For additional information about e-mail service options, please click the article number below to view the article in the Microsoft Knowledge Base:

196041 OL2000: How to Tell What Type of Outlook Setup You Have

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbprb KB241576
©2003 Microsoft Corporation. All rights reserved.