SideWinder Force Feedback Wheel: Cannot Create Custom Effects or Feel Force Feedback Effects (241559)



The information in this article applies to:

  • Microsoft SideWinder Force Feedback Wheel

This article was previously published under Q241559

SYMPTOMS

When you use the Microsoft Sidewinder Force Feedback Wheel on a Microsoft Windows 98-based computer, you cannot create custom effects or feel force feedback effects.

Note This problem does not occur on a Microsoft Windows 98 Second Edition-based computer.

CAUSE

This problem occurs because the Windows 98 HID (Human Input Device) class drivers do not support this type of HID Device.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:
   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   8/23/99   9:28pm  4.10.0.1999  9,312   HIDUSB.SYS    Windows 98
				

STATUS

Microsoft has confirmed that this is a problem in Microsoft SideWinder Force Feedback Wheel,version 1.0.

Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbHardware kbQFE KB241559