SRV Records Missing After Implementing Active Directory and Domain Name System (241505)


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
This article was previously published under Q241505

SYMPTOMS

When you implement Active Directory and Domain Name System (DNS) on a computer that runs any of the products listed at the beginning of this article, the SRV records may be missing in the DNS Management console or database.

CAUSE

This behavior occurs when the following conditions exist:
  • The DNS server is configured as a Dynamic Host Configuration Protocol (DHCP) client.
  • The DNS zone has a name other than your Active Directory domain name.
  • The zone is not enabled to allow dynamic updates.

RESOLUTION

To resolve this issue, verify that all of the following conditions exist:
  • Configure your DNS server to use a static Internet Protocol (IP) address.
  • Create a forward lookup zone named after your Active Directory.
  • Enable your domain zone to allow dynamic updates.
NOTE: If all of these conditions exist and you still do not see your SRV records, stop and start the Netlogon service. This action forces the domain controller to re-register the appropriate SRV records.

Using the netdiag /fix command on the domain controller will verify that all SRV records that are in the Netlogon.dns file are registered on the primary DNS server.

For additional information about using Netdiag.exe, click the following article number to view the article in the Microsoft Knowledge Base:

265706 DCDiag and NetDiag in Windows 2000 Facilitate Domain Join and DC Creation

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

237675 Setting Up the Domain Name System for Active Directory

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:9/11/2003
Keywords:kbnetwork kbprb KB241505
©2003 Microsoft Corporation. All rights reserved.