WD2000: CPU Usage Increases When You Use Word as Your E-Mail Editor (241425)
The information in this article applies to:
- Microsoft Word 2000
- Microsoft Outlook 2000
This article was previously published under Q241425 SYMPTOMS
Sometimes when you use Word as your e-mail editor in Microsoft Outlook 2000, the central processing unit (CPU) usage of your computer system may increase to almost 100 percent, and there may be a lot of disk activity. This problem is most likely to occur when you have more than one e-mail message open at a time and are doing a lot of switching between open messages.
WORKAROUND
To temporarily work around this problem, turn off the Use Microsoft Word to edit e-mail messages option in Microsoft Outlook. To do this, follow these steps:
- On the Tools menu, click Options.
- On the Mail Format tab, clear the Use Microsoft Word to edit e-mail messages check box.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How
to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 5/22/2003 |
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| Keywords: | kbbug kbfix kbProgramming KB241425 |
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