Err Msg: SAWIZARD The Information Entered Could Not be Validated. Re-Enter the Requested Data. (241140)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q241140

SYMPTOMS

When you run the New Membership Server Wizard and you enter the SMTP server name in the Message Builder Configuration dialog box, after you click Next, the following error message occurs:
SAWIZARD
The information entered could not be validated. Re-enter the requested data.

CAUSE

This error message occurs because the SMTP service cannot be contacted, which may be due to one of the following reasons:
  • The SMTP service may not be running.
  • The target server cannot be found by the NetBIOS name of the server.

RESOLUTION

To troubleshoot this error, attempt to connect a Telnet session to port 25 of the SMTP server. If the server can be contacted through the IP address, but not through the NetBIOS name, then there is a name resolution problem. If neither method works, then the service is not responding.

Start the SMTP service using either the Internet Service Manager (ISM) in the Microsoft Management Console (MMC) or use the NET START command.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

236166 Using NET STOP and NET START Commands to Force IIS Services to Re-Read the Registry

Modification Type:MajorLast Reviewed:8/4/2000
Keywords:kbprb KB241140
©2002 Microsoft Corporation. All rights reserved.