Encarta World Atlas 2000: Error Message When You Quit Program and Browser (240646)


The information in this article applies to:

  • Microsoft Encarta Interactive World Atlas 2000
This article was previously published under Q240646

SYMPTOMS

If you click a Web link in Microsoft Encarta World Atlas 2000 and then quit both Encarta World Atlas 2000 and your Web browser, you may receive the following error message:
Encarta Interactive World Atlas is unable to continue running. The problem may be the result of low system resources such as memory or disk space. Try closing other running applications or freeing up disk space before restarting Encarta Interactive World Atlas.

CAUSE

This behavior can occur if both of the following conditions are true:
  • The Browse Web Links within Encarta Interactive World Atlas check box (located in the Settings dialog box in Encarta World Atlas 2000) is cleared.

  • You quit both Encarta World Atlas 2000 and your Web browser while the Web site is still being opened.

RESOLUTION

To prevent this issue from occurring, use both of the following methods:
  • Click Settings on the Options menu in Encarta World Atlas 2000, and then click to select the Browse Web Links within Encarta Interactive World Atlas check box.

  • Do not quit Encarta World Atlas 2000 and your Web browser while a Web page is being opened.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta World Atlas 2000.
Modification Type:MajorLast Reviewed:6/25/2000
Keywords:kbbug kberrmsg kbinterop kbui KB240646
©2002 Microsoft Corporation. All rights reserved.