Encarta World Atlas 2000: Web Page Does Not Open When You Click a Web Link (240643)



The information in this article applies to:

  • Microsoft Encarta Interactive World Atlas 2000

This article was previously published under Q240643

SYMPTOMS

When you click a Web link in Microsoft Encarta World Atlas 2000, the Web page may not open.

CAUSE

This behavior occurs if you remove Microsoft Internet Explorer 5 from your computer.

If Internet Explorer 5 is not installed on your computer, you cannot connect to the World Wide Web from Encarta World Atlas 2000, even if another Web browser is installed on your computer.

RESOLUTION

To resolve this issue, reinstall Internet Explorer 5.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta World Atlas 2000.

MORE INFORMATION

If you remove Internet Explorer 5, you are not warned that this program is needed for Encarta World Atlas 2000 to function properly.

Modification Type:MajorLast Reviewed:6/25/2000
Keywords:kbbug kbinterop KB240643