Log Is Not Started When You Try to Start a Log with Remote Counters in System Monitor (240389)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q240389 SYMPTOMS When you attempt to start a log with remote counters in
System Monitor, the log may not be started. The lack of success starting the
log may generate the following two events in the Event Viewer Application log:
Event ID: 2028 Source:
SYSMONLOG The service was unable to add the counter
\\Server_Name\Counter_Name to the
LogName log or alert. The service will continue, but
data for that counter will not be collected.
Event ID: 2029 The
service was unable to add any counters to the LogName log or alert. The log or alert will not be started. When you attempt to start a performance log, the following message
may be displayed : Performance Logs and Alerts The
LogName log or alert has not started. Refresh the
log or alert list to view current status, or see the application event log for
any errors. CAUSE By default, the Performance Logs and Alerts service is
started under the local computer's "system" account. Normally, the "system"
account only has permission to access services and resources on the local
computer, not logs on network computers. RESOLUTION To start the Performance Logs and Alerts service under a
different account:
- Right-click My Computer, and then click Manage.
- Open Services and Applications.
- Click Services.
- Right-click Performance Logs and Alerts, then click Properties.
- Click the Log On tab, and then click This account.
- Type a user account, and then type a password with
sufficient credentials to gain access to the remote computer.
STATUSThis
behavior is by design. As a result of the stronger security
implemented in Windows 2000, the remote computer only enables a network
connection for user accounts with sufficient permissions. The credentials of
the System account do not have sufficient permissions. In order to monitor
remote computers with System Monitor, sufficient permissions are required.
Modification Type: | Major | Last Reviewed: | 9/22/2003 |
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Keywords: | kbenv kbprb kbui KB240389 |
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