NDIS_STATUS_RESET_END Message May Not Be Processed Correctly (239918)
The information in this article applies to:
This article was previously published under Q239918 SYMPTOMS
When you are using an IBM Token Ring PCI "Wake-on-LAN" network adapter,
the Data Link Control protocol (DLC) may receive an Adapter Reset message from Ndis.vxd and log Reset_Start in the DLCTRC log file. However, once the reset occurs, DLC cannot reestablish a binding to the adapter driver, and all DLC traffic stops from the computer. Once DLC traffic stops, all DLC programs may time out. Other protocols, including TCP/IP, NetBEUI, and IPX continue to function on the network as normal, and resource connections can still be established. The computer must be rebooted to cause DLC32 to function again.
CAUSE
Event processing within the DLC protocol can become deadlocked because of a timing issue with NDIS_STATUS_RESET_START and NDIS_STATUS_RESET_END messages. Long delays between the receipt of the NDIS_STATUS_RESET_START and NDIS_STATUS_RESET_END messages cause the event queue within DLC to stop processing messages.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
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7/14/99 5:05:59pm 4.10.1999 237,474 Dlc.vxd Windows 95
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
There is also an updated driver from IBM that in conjunction with this fix allows this particular network adapter to function properly. This new driver is written to the NDIS 4.0 specification.
| Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
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| Keywords: | kbHotfixServer kbQFE kbnetwork kbprb kbQFE KB239918 |
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