XFOR: Migration Wizard for Lotus Notes May Stop Responding (239650)

RESOLUTION

If you determine which above potential cause is the culpret then follow one of the following correcting actions.

Adding the Notes Folder to the System Path

To Add the Notes Folder to the System Path on a Windows NT Server 4.0

1. Open the System Control Panel, and then click the Environment tab.
2. Select the Path variable in the System Variables window.
3. Add the path to the Notes folder in the Value field. For example, if the path to the Notes folder is "C:\Notes" (without the quotation marks), add the following to the end of the path in the Value field:

   ;C:\Notes

4. After you enter the information, you need to restart the system.

To Add the Notes Folder to the System Path on a Windows 2000 Server

1. Open the System Control Panel, click the Advanced tab, and then click Environment Variables.
2. Select the Path entry in the System Variables window, and then click Edit.
3. Add the path to the Notes folder in the Value field. For example, if the path to the Notes folder is "C:\Notes" (without the quotation marks), then add the following to the end of the path in the Value field:

   ;C:\Notes

4. After you enter the information, you need to restart the system.

Removing Redundant Copies of the Nnotes.dll File

If you find more than one copy of the Nnotes.dll file, keep only the one located in the Notes folder and delete all the other copies.