Works Suite: Unable to Import Address from the Windows Address Book (239411)
The information in this article applies to:
- Microsoft Works Suite 2000
- Microsoft Works Suite 2001
This article was previously published under Q239411 SYMPTOMS
When you create a single envelope or mailing label document in Microsoft Works Suite, you are unable to import an address from the Microsoft Windows Address Book.
CAUSE
This behavior occurs because Microsoft Word 2000, which is the word processor included in Works Suite, does not recognize the format for entering addresses used by the Windows Address Book.
RESOLUTION
To work around this issue, manually type the addresses on each envelope or mailing label.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 7/13/2004 |
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| Keywords: | kbAddIn kbbug kbinterop kbpending KB239411 |
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