Works: Error Message When You Save or Open a File (239393)



The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works 6
  • Microsoft Works Suite 2001

This article was previously published under Q239393

SYMPTOMS

When you attempt to open a file in Microsoft Works Word Processor, you may receive the following error message:
Works cannot open filename. The file may be in use by another application, the file format may not be supported by any of the installed converters, or the file may be corrupt.
When you attempt to save a file in Works Word Processor, you may receive the following error message:
Works cannot save filename. There may not be enough space on the computer or Works cannot save the file to the specified destination.

CAUSE

This behavior can occur when you attempt to open or save a Microsoft Windows Write (.wri) file.

Works does not support the Windows Write (.wri) file converter, which may have been installed by another program or by the operating system.

RESOLUTION

To prevent this issue from occurring, do not attempt to open or save a file as a Windows Write file in Works.

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbbug kberrmsg kbpending KB239393