Works Suite 2000: Text Formatting Is Lost in the Header When You Open an RTF Document (239332)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works Suite 2000
This article was previously published under Q239332

SYMPTOMS

When you open a Rich Text Format (RTF) document in Microsoft Word that was created with the Microsoft Works 2000 Word Processor, and the document contains a header or footer, the text formatting of the header or footer is lost and the header or footer text appears in the default text format.

The same behavior occurs under either of the following conditions:
  • The header or footer text is formatted in the header or footer.
  • The header or footer text is formatted in the text body and then copied into the header or footer.
The same document opens as expected in Works 2000 Word Processor.

A similar document created with Word, not with Works 2000, opens as expected in Word or Works 2000 Word Processor.

CAUSE

This behavior occurs because the Word text converter does not open the header or footer text correctly.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Works Suite 2000.

MORE INFORMATION

To work around this issue, reformat the text in the header or footer in the way you want, and then save the document. To format text in the header or footer of a Word document, follow these steps:
  1. Start Word and open the RTF document that you want.
  2. On the View menu, click Header and Footer.
  3. Select the text in the header or footer that you want to format.
  4. On the Format menu, click Font.
  5. Format the text the way you want, and then click OK.
  6. On the File menu, click Save. The next time this document is opened in either Word or Works 2000 Word Processor, the header or footer appears as expected.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbAddIn kbbug kbpending KB239332
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