Works 2000: Error Message Occurs When Saving a Spreadsheet File (239236)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works Suite 2000
This article was previously published under Q239236

SYMPTOMS

When you attempt to save your Microsoft Works 2000 Spreadsheet file, you may receive the following error message:
Cannot access the document \\filename.wks. The document may already be open or it may be a read-only document.

CAUSE

This behavior can occur when both of the following are true:
  • The original .wks spreadsheet file has a backup file; it is the same file name but with a .bks extension.

    -and-
  • The .bks file is open when you save the .wks file.
NOTE: This error message is incorrect because Works is actually unable to access the .bks file, not the .wks file.

RESOLUTION

To work around this issue, follow these steps:
  1. Switch to the .bks file.
  2. On the File menu, click Close.
  3. Switch to the .wks file.
  4. On the File menu, click Save.
Now that the .bks file is closed, Works is able to save the changes made in the .wks file.

STATUS

Microsoft has confirmed that this is a problem in Works 2000.
Modification Type:MinorLast Reviewed:7/14/2004
Keywords:kbbug kberrmsg kbpending KB239236
©2004 Microsoft Corporation. All rights reserved.