Works 2000: Data Is Not Merged When You Create a Mail Merge Document (239216)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works 6
This article was previously published under Q239216

SYMPTOMS

When you use the Works Word Processor in Microsoft Works 2000 or Microsoft Works 6 to create a mail merge document, Works may not merge the data.

In addition, you do not receive a message that explains why Works did not merge the data.

CAUSE

This behavior can occur if the data source for the mail merge is a Microsoft Works 2.0 database.

The mail merge feature in Works 2000 and later does not support the Works 2.0 database format.

RESOLUTION

To work around this issue, use one of the following methods.

Save the Database in Works 2000 Format

  1. Start the Works 2000 database, click Open an Existing Database, and then click OK.
  2. Browse to the Works 2.0 database that you want to use as your data source, and then click Open.
  3. On the File menu, click Save As.
  4. In the Save as type box, click Works DB (*.wdb).
  5. In the Save in box, click the folder in which you want to save the database file, and then click Save.

Convert the Database to a Text & Commas File

  1. Start Works 2.0.
  2. Open the Works 2.0 database that you want to convert.
  3. On the File menu, click Save As.
  4. In the Save as type box, click Text & Commas (*.csv), and then click Save.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

253275 Works 2000: How to Mail Merge Using a Previous Version Database

Files such as DBASE IIV,IV (.dbf) need to be opened in Works Database befor you attempt to merge the files.

NOTE: Any file not created in Works 2000 or the Address Book may need to be opened and saved in the Works DB befor you merge it. Error messages such as "Out of memory" may occur if you use non-Works file formats.

REFERENCES

For more information about how to use Mail Merge, click Microsoft Works Help on the Help menu, type set up a mail merge in the Office Assistant or the Answer Wizard, and then click Search to view the topic.
Modification Type:MajorLast Reviewed:10/7/2003
Keywords:kbpending kbprb kbui KB239216
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