SMS: 32-Bit Package Does Not Remove Duplicate Registry Entries (239130)


The information in this article applies to:

  • Microsoft Systems Management Server Installer 2.0
This article was previously published under Q239130

SYMPTOMS

Systems Management Server 2.0 SP1 32-bit Installer version 2.0.91 does not remove duplicate registry keys when you perform an uninstallation. This behavior occurs only when the package is compiled in 32-bit mode.

For example, if you create a script that adds the following keys, the second key is not removed during uninstallation:

HKEY_CURRENT_USER\Software\SOFTAPPx\

HKEY_LOCAL_MACHINE\Software\SOFTAPPx\

When the same script is compiled in 16/32-bit mode, the uninstallation process removes both entries.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


WORKAROUND

To work around this problem, use one of the following methods:
  • Compile the script in 16/32-bit mode.
  • Use a version of SMS Installer earlier than version 2.0.91.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server Installer version 2.0.91.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbsms200sp2fix KB239130
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