XADM: Unable to Communicate with the Microsoft Exchange Server Mailbox Manager Service (239064)
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP3
This article was previously published under Q239064 SYMPTOMS
When you configure the Microsoft Exchange Mailbox Manager to perform cleanup on a remote server in the site, and click Clean Now, you may see the following error message:
Unable to communicate with the Microsoft Exchange Server Mailbox Manager service. Cannot determine success of cleanup request.
CAUSE
The Clean Now command cannot start the Microsoft Exchange Mailbox Manager service on a remote computer unless the computer is in the same Windows NT domain.
WORKAROUND
Start the Microsoft Exchange Mailbox Manager on the remote computer before issuing the Clean Now command.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbbug kbnofix KB239064 |
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