SMS: Upgrade Error: Setup Cannot Upgrade the SMS Database (238093)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q238093

SYMPTOMS

When you apply a Systems Management Server 2.0 Service Pack, you may receive the following error message:
Fatal Error
Systems Management Server setup cannot continue because of the following error.

Setup cannot upgrade the SMS database contact SQL administrator.
Also, the Smssetup.log file may contain the following entry:
FAILED Sql Script: Creating indexes on failed table name SQL error
For example, this message may be similar to this error message:
FAILED Sql Script: Creating indexes on StatusMessages

CAUSE

This issue can occur if the SMS database size is too small. The SMS database should be at least 30 percent greater that the data size.

RESOLUTION

To resolve this issue if you are using Microsoft SQL 7.0, verify that there is not a restriction on the database size and that the Auto Grow feature is enabled:
  1. In the SQL enterprise Manager tool, right-click the database name, and then click Properties.
  2. On the General tab, you can adjust the database size and maximum file size. If the Auto Grow feature is enabled and "Unrestricted filegrowth" is checked, ensure there is enough free disk space on the drive specified as the database file location.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb kbsetup KB238093
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