Err Msg: Ddhelp.exe Caused an Invalid Page Fault in Module Mgaxdd32.dll (238069)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows Media Player 6.0
  • Microsoft Windows Media Player 6.1
This article was previously published under Q238069

SYMPTOMS

When you play a file using Windows Media Player or run the DxDiag.exe tool, you may receive the following error message:
Ddhelp.exe caused an invalid page fault in module Mgaxdd32.dll at 015F:BAAL521F

CAUSE

This issue can occur if your computer includes any of the following items:
  • Matrox Millennium II video adapter
  • Microsoft DirectX 6.1
  • An incompatible video adapter

RESOLUTION

To resolve this issue, contact the manufacturer of the video adapter to obtain an updated video driver.

MORE INFORMATION

The Matrox Millennium II video driver must have a date 5-13-99 or later.

For additional information about troubleshooting video issues, click the article number below to view the article in the Microsoft Knowledge Base:

127139 Troubleshooting Video Problems in Windows

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kb3rdparty kbdisplay kberrmsg kbgraphic kbInvalidPageFault kbprb KB238069
©2004 Microsoft Corporation. All rights reserved.