Encarta World English Dictionary 2000 Err Msg: Cannot Find the File... (238059)


The information in this article applies to:

  • Microsoft Encarta World English Dictionary
  • Microsoft Encarta World English Dictionary 2001
This article was previously published under Q238059

SYMPTOMS

When you insert the Dictionary Disc CD-ROM into your CD-ROM drive to install Microsoft Encarta World English Dictionary 2000, you may receive the following error message:
Cannot find the file 'C: PROGRA~1\Microsoft Encarta\Encarta World English Dictionary\ewed.exe' (or one of its components). Make sure the path and filename are correct and that all required libraries are available.
When you click OK, you receive the following error message:
Could not execute the external program C:PROGRA~1\Microsoft Encarta\Encarta World English Dictionary\Ewed.exe.
When you click OK, you are returned to the desktop.

CAUSE

This behavior can occur if the following conditions are true:
  • You restart your computer and insert the Dictionary Disc CD-ROM into the CD-ROM drive before the Microsoft Windows startup sequence is finished.

  • The Sfcr10.dll file is missing or damaged.

RESOLUTION

To work around this issue, run Encarta World English Dictionary 2000 Setup directly from the Dictonary Disc CD-ROM:
  1. Insert the Dictionary Disc CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent Setup from starting automatically.
  2. Click Start, and then click Run.
  3. In the Open box, type the following line, and then click OK

    drive:/setup.exe

    where drive is the drive letter of the CD-ROM drive.
  4. Follow the instructions on the screen to install Encarta World English Dictionary 2000.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta World English Dictionary2000.
Modification Type:MajorLast Reviewed:10/6/2003
Keywords:kbbug kberrmsg kbpending kbsetup KB238059
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