Encarta 2000: Setup Unexpectedly Removes Encarta Virtual Globe 99 (238043)


The information in this article applies to:

  • Microsoft Encarta Reference Suite 2000
  • Microsoft Encarta Interactive World Atlas 2000
This article was previously published under Q238043

SYMPTOMS

When you install Microsoft Encarta Reference Suite 2000 or Microsoft Encarta World Atlas 2000, Setup unexpectedly removes Microsoft Encarta Virtual Globe 99.

CAUSE

Encarta World Atlas 2000 Setup detects Encarta Virtual Globe 99 as a previous version of Encarta World Atlas 2000.

RESOLUTION

To work around this issue, reinstall Encarta Virtual Globe 99 after you install Encarta Reference Suite 2000 or Encarta World Atlas 2000.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbbug kbpending kbsetup KB238043
©2003 Microsoft Corporation. All rights reserved.