OLEXP: ErrMsg: "An unexpected error has occurred" When You Download Newsgroup Names (236958)



The information in this article applies to:

  • Microsoft Outlook Express 5.0 for Windows NT 4.0
  • Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 1
  • Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 2
  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows 95
  • Microsoft Outlook Express 4.01 for Windows 95 SP 1
  • Microsoft Outlook Express 4.01 for Windows 95 SP 2
  • Microsoft Outlook Express 4.0 for Windows 95

This article was previously published under Q236958
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you attempt to download newsgroup names, you receive the following error message:
An unknown error has occurred.
The download of newsgroup names stops.

CAUSE

This behavior may be caused by a newsgroup with no name in the newsgroup list.

WORKAROUND

Contact the administrator of the news server and request the newsgroup be given a name. Or, request the newsgroup be removed from the server.

Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbprb KB236958