You may not be able to use the Internet hot keys to start your supported Internet browser (236835)


The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Internet Keyboard
  • Microsoft Internet Keyboard Pro
  • Microsoft Natural Keyboard Pro
This article was previously published under Q236835

SYMPTOMS

You may not be able to use the Internet hot keys on the Microsoft Natural Keyboard Pro to start your supported Internet browser or to navigate the Internet.

CAUSE

This behavior can occur if America Online AOL 3.0 is your default Internet browser.

RESOLUTION

To resolve this issue, upgrade to America Online AOL 4.0.

To work around this issue, sign on to America Online AOL before you attempt to use the Internet Hot Keys.

MORE INFORMATION

The Microsoft Natural Keyboard Pro and the Microsoft IntelliType Pro software support the Internet Hot Keys with America Online AOL version 4.0 and later versions.

For more information about Internet browsers that are supported by the Natural Keyboard Pro and the IntelliType Pro software, click the following article number to view the article in the Microsoft Knowledge Base:

236827 MNK Pro: Summary of supported Internet browsers

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:3/29/2006
Keywords:kb3rdparty kbHardware kbprb KB236835
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