BUG: Clicking "Sort keywords alphabetically" Button in HTML Help Workshop Causes IPF (236523)


The information in this article applies to:

  • Microsoft HTML Help 1.21
This article was previously published under Q236523

SYMPTOMS

When you click the Sort keywords alphabetically button in a blank Microsoft HTML Help Workshop Index, you may receive the following error message:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
HHW caused an invalid page fault in HHW.EXE at 015f:0041b50w.
NOTE: The actual memory address may vary.

When you click OK, the following message appears:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:
HHW caused an invalid page fault in MFC40.DLL at 015f:5f8012b6.
NOTE: The actual memory address may vary.

RESOLUTION

Ensure that the Index contains at least one item before you click the Sort keywords alphabetically button.

STATUS

Microsoft has confirmed that this is a problem in Microsoft HTML Help Workshop 1.2 and 1.21.

MORE INFORMATION

Microsoft HTML Help Workshop 1.2 has several incremental releases. The version of HTML Help Workshop that ships with the Microsoft Office 2000 Developer is (1.2) 4.73.8302.0. To determine which version of HTML Help Workshop you have installed, click Version on the Help menu.

You can obtain the latest release of HTML Help Workshop from the MSDN Online Library at:

http://msdn.microsoft.com/library/default.asp?URL=/library/tools/htmlhelp/chm/hh1start.htm

Steps to Reproduce Problem

  1. Open HTML Help Workshop and click the opening splash screen.
  2. On the File menu, click New.
  3. In the New box, click Index, and then click OK.
  4. Click the Sort keywords alphabetically button.

    Note that you receive the error described in the "Symptoms" section.
  5. Click Close to display the next error message.
  6. Click Close to close both the error message and HTML Help Workshop.
Modification Type:MajorLast Reviewed:2/1/2001
Keywords:kbbug KB236523
©2002 Microsoft Corporation. All rights reserved.