Cannot Remove Windows 2000 CD-ROM in Recovery Console (236350)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q236350

SYMPTOMS

When you start the Recovery Console in Windows 2000, you may be unable to eject the Windows 2000 CD-ROM.

CAUSE

This issue can occur if you boot your computer using the Windows 2000 CD-ROM. Drivers and files the Recovery Console needs are located on the CD-ROM, so it locks the CD-ROM drive.

STATUS

MORE INFORMATION

For information about how to install the Windows 2000 Recovery Console, please see the following article(s) in the Microsoft Knowledge Base:

216417 How to Install the Windows 2000 Recovery Console

You can use the four boot disks to enter Recovery Console. If you use the disks, the you can eject the Windows 2000 CD-ROM.
Modification Type:MajorLast Reviewed:11/21/2003
Keywords:kbHardware kbprb KB236350
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