OL2000: Schedule+ Data Is Not Deleted from Server. (236173)

SYMPTOMS

The Custom Installation Wizard (CIW) allows users to customize Outlook installations. During the installation of Outlook from a CIW custom package it is possible to import Schedule+ data into Outlook by specifying the following registry key entry in CIW option.

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Import

   Value Name:	ImportDetection
   Value Type:	DWORD
   Value Data:	1 = Prompt user to import Schedule+ information
       		2 = Import Schedule+ information without prompting
                    user

If the Outlook installation is done multiple times, duplicate schedules are created because the Schedule+ data is not deleted from the server and is imported each time the CIW runs.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

File name        Version
------------------------
Outllib.dll      9.00.00.3225
Outllibr.dll     9.00.00.3225

This hotfix is also available in the following language:

German

OL2000: Schedule+ Data Is Not Deleted from Server. (236173)

SYMPTOMS

RESOLUTION

STATUS