XCLN: Optional Attendee Displayed as Required to Delegate When Receiving Meeting Request (236090)

SYMPTOMS

When you create a meeting request, Outlook allows you to specify the intended recipients that are required for the meeting and the recipients that are optional. After you generate the meeting request and send it to the recipients, the intended recipients can examine the meeting request to determine if they are required or optional for the meeting. However, if an intended recipient has a delegate user who receives the meeting request, the delegate cannot discern from the request who is optional and who is required.

CAUSE

If an intended recipient has a delegate user declared when you send a meeting request to that intended recipient, delegate mail is also sent to the delegate. However, the delegate mail does not contain the same information that the meeting request contains. The mail that is passed to the delegate contains the list of intended recipients, but it does not contain information about which recipients are optional and which recipients are required. For this reason, all of the recipients are displayed as required.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Outlook 2000

   File Name       Size            Date     File Version   Language	
   --------------------------------------------------------------------------------------
   Outllibr        1,667,123       8/18/99  9.00.00.3216   001033 English (United States)	
   Outllib         5,279,794       8/18/99  9.00.00.3216   000000 Language Neutral

Outlook 98

  File Name        Size            Date     File Version   Language	
  ---------------------------------------------------------------------------------------
  Outllib.dll      6,604,048       8/17/99  8.05.6810.0000 001033 English (United States)