Error message when you use a Microsoft keyboard to select a player from the Media Source menu: "Speedkey caused a general protection fault in module User.exe" (235919)



The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Internet Keyboard
  • Microsoft Internet Keyboard Pro
  • Microsoft IntelliType software 1.0
  • Microsoft IntelliType software 1.1
  • Microsoft IntelliType Pro software 1.2
  • Microsoft Natural Keyboard Pro

This article was previously published under Q235919

SYMPTOMS

When you use a Microsoft keyboard to select a player from the Media Source menu, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
When you click Details, you receive the following error message:
Speedkey caused a general protection fault in module User.exe.

CAUSE

This problem occurs when the following conditions are true:
  • Two keyboards are connected to your computer.
  • You simultaneously press the SPACEBAR on one keyboard and an ARROW key on the second keyboard when the Media Source menu is open.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Natural Keyboard Pro version 1.0.

Modification Type:MajorLast Reviewed:3/28/2006
Keywords:kbbug kberrmsg kbHardware kbpending KB235919