SMS: Specifying \\servername in Sender Address May Cause Sender Connection Failure (235753)

SYMPTOMS

If you specify a servername prefixed by "\\", and the sender tries to connect to the computer using \\\\servername, the connection may fail. Specify the server name without the two backslashes in front for the Sender address box.

CAUSE

Sender prepends "\\" to the server name specified in the Sender address. The sender log displays the following information:

   Created sending thread (Thread ID = 205)
   Trying the No. 1 address (out of 1)
   Error during WNetAddConnection2 to \\\\DSSMS\SMS_SITE (67).
   No (more) send requests found to process.
   There is no existing connection, Win32 error = 0
   Operation is retryable.

   Cannot connect to server \\DSSMS at remote site MS1, won't try send    
   requests going to site MS1 for an hour or until there are no active      
   send requests. 

   Could not establish connection.
   Attempt to connect failed.
   There is no existing connection, Win32 error = 0
   No need to disconnect
   Restart time = 03/17/99 10:47:16 Eastern Standard Time

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

This has been fixed in Systems Management Server 2.0 Service Pack 1. Even if \\servername is specified in the Sender address box, Lan Sender parses the name correctly.