OL98: News Reader Menu Command Is Missing After Upgrade to Internet Explorer 5 (235505)

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

There are three methods to correct the problem:

• Export the registry key before installing or upgrading to Internet Explorer 5.
• Modify the registry after you have installed Internet Explorer 5.
• Upgrade to Microsoft Office 2000.

If you have upgraded to Internet Explorer 5, you can uninstall it to return to Internet Explorer 4.0. Export the registry key from Internet Explorer 4.0, install Internet Explorer 5, and then import the registry key. If there is no previous version of Internet Explorer installed on the computer, use the second method to modify the registry.

Export the Registry Key Before Installing Internet Explorer 5

Before installing Internet Explorer 5 you will need to export the current registry key, and then re-register the key after Internet Explorer 5 has been installed. To do this, follow these steps:

1. On the Start menu, click Run.
2. type regedit and then click OK.
3. Navigate to and click to select the following registry key:

   HKEY_LOCAL_MACHINE\Software\Clients\News\

4. On the Registry menu, click Export Registry File.
5. In the Save In box, click to select Desktop.
6. In the File name box, type IE, and then click Save.
7. Quit the registry editor and install Internet Explorer 5.
8. When setup is complete, double-click the IE registry icon on the desktop.

The news reader will now function properly.

Modify the Registry Key After Installing Internet Explorer 5

If you have already installed Internet Explorer 5 to a non-system root drive, you will need to modify two registry keys. To do so, follow these steps:

1. On the Start menu, click Run.
2. type regedit and then click OK.
3. Navigate to and click to select the following registry key:

   HKEY_LOCAL_MACHINE\Software\Clients\News\Microsoft Outlook\Protocols\news\shell\open\command

4. Click to select the Default entry in the right-hand window.
5. On the Edit menu, click Modify.
6. In the Value Data box, change %SystemDrive%, to the drive letter where Internet Explorer 5 is installed. For example, if you installed Internet Explorer 5 to the D drive, the entry would look like this:

   "D:\Program Files\Outlook Express\MSIMN.EXE" /outnews /newsurl:%1

7. Navigate to and click to select the following registry key:

   HKEY_LOCAL_MACHINE\Software\Clients\News\Outlook Express\Protocols\news\shell\open\command

8. Click to select the Default entry in the right-hand window.
9. On the Edit menu, click Modify.
10. In the Value Data box, change %SystemDrive%, to the drive letter where Internet Explorer 5 is installed. For example, if you installed Internet Explorer 5 to the D drive, the entry would look like this:

    "D:\Program Files\Outlook Express\MSIMN.EXE" /outnews /newsurl:%1

11. Quit the registry editor.

The news reader will now function correctly.