"Ie5wzd caused an exception in module Msjava.dll or Kernel32.dll" error message when you run Office 2000 Setup (235335)
The information in this article applies to:
- Microsoft Excel 2000
- Microsoft Access 2000
- Microsoft FrontPage 2000
- Microsoft PowerPoint 2000
- Microsoft Publisher 2000
- Microsoft Word 2000
- Microsoft Home Publishing Express 2000
- Microsoft Greetings 2000
- Microsoft Home Publishing 2000
- Microsoft Works Suite 2000
- Microsoft Works 2000
- Microsoft Vizact 2000
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Outlook 2000
This article was previously published under Q235335 SYMPTOMS When you run Office Setup, you may receive an error message
similar to one of the following: Ie5wzd caused an
exception in module Msjava.dll Ie5wzd caused an exception in module
Kernel32.dll CAUSE This behavior may occur for either of the following
reasons:
- The Microsoft Java Virtual Machine (VM) is
damaged.
-or- - NetZip is installed on your computer.
RESOLUTION To resolve this problem, obtain the full package Microsoft
Office 2000 Service Release 1/1a (SR-1/SR-1a) product.
To obtain the
full-package Office 2000 SR-1/SR-1a product, contact Microsoft Technical
Support.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was corrected in Microsoft Office 2000
SR-1/SR-1a.
| Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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| Keywords: | kbtshoot kbstartprogram kbsetup kberrmsg kbprb KB235335 kbAudDeveloper |
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