XADM: No Access to Diagnostics Logging Tab on Server Properties (234918)

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you use the Exchange Server Administrator program, you may not be able to access the Diagnostics Logging tab on the properties of the server object. The following Event ID may be logged in the System log:

Event ID: 7028
Source: Service control manager
Description:
The winreg registry key denied access to system account programs. The Service Control Manager took ownership of the registry key.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue:

Start Registry Editor (Regedt32.exe) and locate the following subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurePipeServers\Winreg
Select the Winreg registry key, and on the Security menu, click Permissions.
Add the Local Administrators Group with Full Control to the registry key Permissions page.
Quit Registry Editor.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

170472 XADM: Access Denied Error When Starting Exchange Administrator