Incorrect PID When Installing Microsoft Certified Partner Welcome Kit BackOffice Server (234844)


The information in this article applies to:

  • Microsoft BackOffice Server 4.5
This article was previously published under Q234844

SYMPTOMS

When you attempt to install the Microsoft BackOffice Server 4.5 software from the May 1999 Microsoft Certified Partner Welcome Kit or Monthly Mailer, an error message may be displayed stating that you do not have a valid Product Identification (PID) number and you cannot complete the installation process.

CAUSE

This problem occurs because the PID included with the May 1999 Microsoft Certified Partner Welcome Kit and Monthly Mailer kits is incorrect.

RESOLUTION

To resolve this issue, when you are prompted for the PID number during the BackOffice Server 4.5 installation process, type the first three digits of the PID included with the software package and then skip the fourth digit. You can then type the remainder of the 11 digit PID and continue with the server installation.
Modification Type:MajorLast Reviewed:12/31/2000
Keywords:kbdocerr kbprb kbsetup KB234844
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