You receive no prompts when you install an administrative installation of an Office 2000 family product (234804)



The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q234804

SYMPTOMS

When you perform an Administrative installation of a Microsoft Office 2000 family product, you are not prompted for your company name or your CD Key. Also, you are not prompted for a location to place the Administrative installation, and the Administrative installation has been placed on your hard disk.

CAUSE

This problem occurs when you try to perform an Administrative installation from an Original Equipment Manufacturer (OEM) version of one of the Microsoft Office 2000 family products.

RESOLUTION

To resolve this problem, purchase a retail copy of the Microsoft Office 2000 family product along with the appropriate number of licenses. You must have one license for each user who is using a copy of a Microsoft Office 2000 family product from an Administrative installation point.

MORE INFORMATION

The following OEM Microsoft Office 2000 family products are not designed to perform an Administrative installation:
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Developer
  • Microsoft Excel 2000
  • Microsoft Word 2000
  • Microsoft FrontPage 2000
  • Microsoft Access 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Publisher 2000

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbtshoot kbsetup kbnofix kbprb KB234804