PRJ98: Project Crashes on Startup After Upgrading from Evaluation Copy (234757)


The information in this article applies to:

  • Microsoft Project 98 for Windows
This article was previously published under Q234757

SYMPTOMS

After installing the retail version of Microsoft Project 98, you may experience either of the following symptoms when you start Microsoft Project:
  • You may continue to see the expiration counter message from the evaluation copy.

    -or-

  • You may receive one of the following error messages.

    In Windows 95 or 98

    This program has performed an illegal operation and will be shut down.

    If the problem persists, contact the program vendor.
    When you click Details, you receive the following error message:
    WINPROJ caused an invalid page fault in module WINPROJ.EXE at address.

    In Windows NT

    An Application Error has occurred and an application error log is being generated.

    Winproj.exe

    Exception access Violation (oxc0000005), Address:<address>
    Where address is a memory address.

CAUSE

This behavior occurs when you install the retail version of Microsoft Project 98 in the same directory as the evaluation copy.

-and-

You do not completely remove the evaluation copy before you install the retail version of Microsoft Project 98.

RESOLUTION

To resolve this problem, follow these steps:
  1. Delete the following files, located in the directory where you installed Microsoft Project (by default, this is C:\Program Files\Microsoft Office\Office):

    Winproj.exe
    Winproj.dlg
    Pj8od8.dll
    Pj8od8.dlg
    Prj98.stf

  2. Rename the Global.mpt file, located in the directory where you installed Microsoft Project. To rename the Global.mpt file, follow these steps:
    1. Click Start, point to Find, and then click Files or Folders.
    2. In the Named box, type the Global.mpt.
    3. In the Look in box, click the drive where you installed Microsoft Project (for example, click C:).
    4. Click Find Now.
    5. Right-click the Global.mpt file when found, and then click Rename.
    6. Rename the file to Global.old.
  3. Reinstall Microsoft Project 98.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:10/17/2002
Keywords:kbprb KB234757
©2002 Microsoft Corporation. All rights reserved.