SMS: Pentium Processor Speed Incorrectly Reported (234750)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q234750

SYMPTOMS

Systems Management Server client computers running Microsoft Windows NT may report Pentium processor speeds incorrectly. For example, a Pentium 200-megahertz (MHz) processor may be reported as a 198-MHz or 199-MHz processor.

CAUSE

This issue occurs because the processor normalization code that determines the processor speed does not identify Pentium processors faster than 166 MHz.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English language version of this software update should have the following file attributes or later: 
   Date      Time     Size      File name      Platform
   -----------------------------------------------------
   06/10/99  12:55a   866,576   INV32CLI.exe   Alpha
   06/10/99  12:56a   883,472   InvWin32.exe   Alpha
   06/10/99  12:46a    19,584   GETCOMP.exe    x86
   06/10/99  12:54a   283,104   INV32CLI.exe   x86
   06/10/99  12:54a   296,368   INVWIN32.exe   x86
   06/10/99  12:46a    14,588   OS2BIOS.exe    x86
This hotfix should be applied on a Windows NT 4.0 Service Pack 4 site server. It does not work with Service Pack 3.

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

The value that Systems Management Server queries is located in the following registry key:

HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0\~MHz

When the speed is faster than 166 MHz (0xA6), the value is directly reported (no normalization).

The hotfix adds support for 200, 233, 266 and 300-MHz Pentium, 166-MHz Pentium Pro and 450-MHz Pentium II versions.

For 16-bit clients it adds support for 266 and 300-MHz Pentium, 166-MHz Pentium Pro and 450-MHz Pentium II cpu versions.

To install the hotfix, follow these steps:

  1. Stop the SMS Executive and the SMS Inventory Agent services on the site server.
  2. In the SMS_root_directory\Site.srv\platform.bin directory on the site server, replace the file Invwin32.exe with the version obtained from the hotfix.
  3. In the SMS_root_directory\Site.srv\Maincfg.box\Client.src\x86.bin directory on the site server, replace the Os2bios.exe, Inv32cli.exe, Invwin32.exe and Getcomp.exe files with the versions obtained from the hotfix.
  4. In the SMS_root_directory\Site.srv\Maincfg.box\Client.src\Alpha.bin directory on the site server, replace the Inv32cli.exe and Invwin32.exe files with the versions obtained from the hotfix.
  5. Restart the SMS Executive and SMS Inventory Agent services on the site server. Maintenance Manager will propagate the changed files to the logon servers.
To update the clients, either manually run Upgrade.bat on each client or click the article number below to view the article in the Microsoft Knowledge Base:

166771 SMS: How to Force Site-Wide Client Updates

Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbInventory KB234750
©2004 Microsoft Corporation. All rights reserved.