Err Msg: Unable to Log You on Because the Netlogon Service Is Not Running (234655)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q234655 SYMPTOMS
When you restart your computer, the Netlogon service may not start and the following error message is displayed when you attempt to log on at the server console:
Unable to log you on because the Netlogon service is not running.
The server may start successfully after multiple restarts.
CAUSE
This behavior occurs because the Security Accounts Manager (SAM) for the domain does not initialize if the locale for the computer is set to use a code page that uses Unicode double compression. A locale that is known to support this feature is Hungarian. The way that string comparisons are handled for double compression code pages causes the problem.RESOLUTIONWindows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
WORKAROUND
To work around this problem, change the locale to one that does not use double compression (this includes all English language locales).
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.
This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB234655 |
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