Error 649 Dialing Server with Service Pack 4 or Later Installed (234000)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 SP4
  • Microsoft Windows NT Server 4.0 SP5
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
  • Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
  • Microsoft BackOffice Small Business Server 4.5

This article was previously published under Q234000

SYMPTOMS

When you use a user account named System to dial a computer running Windows NT 4.0 Server Service Pack 4 or later, you receive one of the following error messages.

Dialing from a computer running Microsoft Windows 95 or Microsoft Windows 98:
Error 649: You do not have dial-in permission. Change the permissions on the computer you are dialing in to, or contact your network administrator.
Dialing from a computer running Microsoft Windows NT Workstation or Windows NT Server:
Error 649: The account does not have remote access permission.

RESOLUTION

To prevent this behavior from occurring, use any of the following methods:
  • Rename the user account named System to something else.
  • Do not upgrade the server to Service Pack 4 or later.

Modification Type:MajorLast Reviewed:9/20/1999
Keywords:kbprb KB234000