WD97: Word Hangs Inserting a DocProperty "Characters" Field into a Header or Footer (233988)



The information in this article applies to:

  • Microsoft Word 97 for Windows

This article was previously published under Q233988

SYMPTOMS

When you insert a DocProperty "Characters" field into the header or footer of a document, Microsoft Word may stop responding, or you may notice the CPU usage is at or near 100 percent.

NOTE: Inserting a DocProperty "Characters" field into the body of a document does not cause Word to stop responding.

WORKAROUND

To work around this problem, use a NumChars field to insert the number of characters contained within the document into a header or footer.

For more information about the NumChars field, click the Office Assistant, type numchars field, click Search, and then click to view "Field codes: NumChars field."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, click the article number below to view the article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:8/27/2002
Keywords:kbbug KB233988