Selecting Recovery Console Causes Computer to Stop Responding (232948)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q232948 SYMPTOMS
When you try to use the Recovery Console option from the Windows 2000 Startup menu, your computer may stop responding (hang). Also, your monitor may display random characters and graphics.
CAUSE
This problem can occur if you installed Windows 2000 to a hard disk that is formatted with either the 16-bit or 32-bit File Allocation Table (FAT) file system, and then you convert to the Windows NT file system (NTFS).
RESOLUTION
To resolve this problem, re-install the Recovery Console from the Windows 2000 installation CD-ROM.
WORKAROUND
To work around this behavior, start Recovery Console from the Windows 2000 Cd-Rom.
Modification Type: | Major | Last Reviewed: | 11/13/2003 |
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Keywords: | kbenv kbprb KB232948 |
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